🤝How to Get Support with Autymate? Follow
⏳Business Hours: Mon-Thurs 7-4, Fri 7-3 CST. We’ll get back to you swiftly during these hours ONLY.
👉Choose Your Desired Support Option Below:
OPTIONS BELOW ARE IN ORDER OF PREFERENCE
📖1. User Guide -> Support.Autymate.com
⏱ !!!REAL-TIME!!!
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Find answers fast via self-service, intelligent keyword searchable guide
💬2. Chat Lower (Preferred) right corner of our app and website
⏱ 5-15 Minutes During Business Hours. If you close your chat or return later, you can catch up where you left off.
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Faster response time and feedback, highly monitored
💬4. Text +1 (615) 551-5848
⏱ 5-15 Minutes During Business Hours
⭐️⭐️⭐️⭐️⭐️ Highly Preferred: Faster response time and feedback
✉️ 3. Email: Support@Autymate.com
⏱ 2 Hours During Business Hours
⭐️⭐️⭐️⭐️⭐️ Highly Preferred -> Faster response time and feedback, highly monitored
📞4. Call: (502) 276-7002
⏱ 3 Hours During Business Hours, if no one is available, please leave a voice mail
⭐️⭐️⭐️ Moderately Preferred: Our staff favors chat/email to share resources, while calls often need follow-up chats/emails.
5. Zoom Onboarding Session
👥 Only if you need help getting onboarded, click here to schedule an Onboarding Session
⏱ You can usually set a meeting in 1-3 Business Days in Advance
6. Zoom Support Meeting
🖥️ If you have an issue where you need to share your screen to resolve your issue, click here to schedule a Support Meeting
⏱ You can usually set a meeting in 1-3 Business Days in Advance
7. Visual Feedback Button
We are experimenting with an easy way to get your visual feedback to improve.
⭐️ Least Preferred: This is a new feature; it is not actively monitored right now.
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