How do I create a screenshot of an error I want to share?
SCREENSHOTS ON A MAC
Current versions (Mojave and Catalina) of the macOS come with a Screenshot app, which is accessed by pressing Shift-Command (⌘)-5.
If you haven’t upgraded to Mojave or Catalina, you can still save screenshots to your desktop as PNG files.
- To take a screenshot of the entire screen, press Shift-Command-3.
- To take a screenshot of part of the screen, press Shift-Command-4 and then drag the cursor to outline the area you want to capture.
- If you want to capture a specific window, press Shift-Command-4. Hit the spacebar. The cursor will turn into a camera. Hover the cursor over the window you want to capture, so it highlights, and then click on it.
SCREENSHOTS ON A WINDOWS 10 PC
Depending on your specific system, you should be able to take a screenshot by pressing the Windows logo key simultaneously with the PrtScrn (or PrtSc) key (which is usually on the right end of the function key row). If that doesn’t work, you can try adding the Ctrl or Fn key to the combination. The image will be saved in the “Pictures” > “Screenshots” folder as a PNG file.
If that doesn’t work for you (I found that half the time I tried it, the system refused to take the screenshot), a second, more reliable method is to hit Windows + Shift + S, which will bring up a Windows app called “Snip & Sketch.”