Question

Getting an error with a duplicate name exists with a vendor, customer, or employee with the same name in QuickBooks. What do I do?

What do you do if you get these errors?

• Auty History Report: ([6240] Duplicate Name Exists Error. The name supplied already exists. : null. )
  
• Validation Summary
• Or the message: Error: Duplicate Name Exists Error. The name supplied already exists -1000016

Answer

In QuickBooks Online, you can not have a customer, vendor, or employee with the same name. If this happens, you have to fix this issue by following the steps below:

Steps to fix the issue:

1. If you have the same name, customer, vendor, or employee in QuickBooks Online. Rename the existing customer, vendor, or employee with the same name with a _1 at the end in QuickBooks Online.
2. Once you have renamed the customer with the same name, you can hit resubmit on that failed Auty-mation. It will send the failed records, and you are done.
3. Also, after you fix it in this way, you will not have the issue again, so grab a cup of coffee and celebrate that your accounting is on Auto-Pilot.