This section contains Frequently Asked Questions s FAQ and guides on fixing common issues when using the app to automate your accounting.

• I need a Bookkeeper to help manage the Stores. Who do you recommend to The UPS Store?
• How to troubleshoot duplicates in QuickBooks?
• How do I get new upgrades of Autymate for QuickBooks Desktop and Online?
• How do I disconnect and connect to the right QuickBooks Online or QuickBooks Desktop account?
• I want to use AMT with multiple stores and one QuickBooks Online account?
• Getting a failure on the Chart of Accounts?
• When is the best time to join or start using an Automation?
• Duplicate name exists for a vendor, customer or employee what do I do?
• Went to the portal and the entire page was blank? What do I do?
• Will Autymate import data that has already imported?
• I am transferring my center to a new owner. What should I do?
• I need to reimport incorrect transactions after fixing the transactions in Excel. How do I do this?
• I want to rerun transactions from a downloaded file or load previous data before I use Autymate to QuickBooks. How do I do this?
• I have multiple stores or locations (MCO). How can I see the history of all my stores?
• How much does Autymate cost for the MPOS to QuickBooks Integration?
• Is there training or setup guidance?
• How do I know if everything is running each day perfectly for my Store or Location?
• How do I verify that QuickBooks Desktop or QuickBooks Online runs automatically daily?
• How often and when does Autymate run the automation?
• How long does it take to set up a custom ISV or Franchise automation?
• How do I sign up for our Franchise/ISV Custom integration?
• Need help? Not sure what to do when on a page in the Autymate App?
• MPOS to QuickBooks, what is the Value Proposition?