How to fix the issue if you installed the wrong version of Autymate for the Version of QuickBooks Desktop you are using? Follow
Q: How to fix the issue if you have >=2022 (64-bit) version of QBD but running a 32-bit version of the Autymate Desktop App?
A: If you are running a 2022 or greater version of QuickBooks Desktop, you must run a 64-bit version of the Autymate Desktop App. To fix this, uninstall the current Autymate Desktop app and install the latest version using this [2022 or Higher QuickBooks Desktop version (64 bit)](https://autymatedeployments.blob.core.windows.net/updates/x64/Autymate-Desktop-x64.exe)
to download the x64-bit version.
Learn more here: https://support.autymate.com/hc/en-us/articles/8278054818964
Q: How to fix the issue if you have <=2021 (32-bit) version of QBD but running a 64-bit version of the Autymate Desktop App?
A: If you are running a 2021 or earlier version of QuickBooks Desktop, you must run a 32-bit version of the Autymate Desktop App. To fix this, uninstall the current Autymate Desktop app and install the latest 32-bit version using this [2022 or Higher QuickBooks Desktop version (64 bit)](https://autymatedeployments.blob.core.windows.net/updates/Autymate-Desktop.exe)
to download the x32-bit version.
Learn more here: https://support.autymate.com/hc/en-us/articles/8278054818964
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