AutyTeam
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What if a QuickBooks Desktop Connection is lost for a few days? What happens after reconnection?
Question What if a QuickBooks Desktop Connection is lost for a few days? What happens after reconnection? Answer The App will detect and run the files that have not been processed since the last...
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If Autymate is installed in multiple workstations other than the main pc, can a user still check QuickBooks accounts on the main PC?
Question If Autymate is installed in multiple workstations other than the main pc, can a user still check QuickBooks accounts on the main PC? Answer Yes. Any workstation can log in to your autym...
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In QuickBooks Desktop, what should you do if you see the "Service ending 5/31/22" message in QuickBooks Desktop?
Question In QuickBooks Desktop, what should you do if you see the “Service ending 5/31/22” message in QuickBooks Desktop? Answer Autymate will still work with 2019, 2021, and 2022. If you choose t...
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How should I upgrade to the new version with the Autymate Desktop app?
Question I have upgraded to QuickBooks Desktop 2022 and have already installed autymate. How should I upgrade to the new version with the Autymate Desktop app? Answer You will need to uninstall ...
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What versions of QuickBooks Desktop are supported?
Question What versions of QuickBooks Desktop are supported? Answer For the version:QuickBooks Desktop 2020 or newer. If you need to purchase QuickBooks or convert to QuickBooks Online or purchase ...
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What happens if I receive a notification for a failed transaction?
Question What happens if I receive a notification for a failed transaction? Answer Team Portal Account will be emailed if there is a failure with any integration runs. For QuickBooks Desktop, ensu...
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How do I check what version of the Desktop app I am using and update to the latest version?
Question How do I check what version of the Desktop app I am using and update it to the latest version? Answer At the bottom of the Grid on the dashboard, you will find the version number
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How do I update the Desktop app to the latest version?
Question How do I update the Desktop app to the latest version? Answer Click the Check for Updates button. You will be prompted to install the latest version if there is a newer version.
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How should I request support on a Desktop issue with an Auty-mation?
Question How should I request support on a Desktop issue with an Auty-mation? Answer To create a support request about an Autymate, follow these steps: Click Submit Support Request to open the po...
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Does Autymate support QuickBooks Online
Question Does Autymate support QuickBooks Online? Answer Yes. We’ve designed Autymate to work with QuickBooks Online and Desktop, and it is easy to switch to Online via this link. If you are inter...